FAQ'S

WANsat’s satellite internet is a data communication network, which transmits the signal from your home, through a small satellite dish, similar to the traditional antenna of pay-tv services. It is installed at your home or business, along with a modem, which communicates with a satellite.

The satellite receives data from your home and sends it to the internet, making it possible for you to browse at high speed, without the need for cables or fiber optics. This makes satellite internet widely used in rural and difficult-to-access areas.

Another important item in this process is the router, which transforms the received internet signal to communicate with your devices (computers, cell phones, tablets, and televisions) via Wi-Fi.

No. The new generations of satellites allow speeds in excess of 100 Mbps, that is, it is classified as broadband internet.

The experience of internet via satellite is similar or superior when compared to internet via telephone cable (DSL), or even 3G/4G mobile internet. This means that the speed is more stable, it has higher quality, and it is very easy to install and use.

It’s easy to get started. Here’s how to get connected fast:

Find the plan that’s right for you. WANSat provides a variety of plans to choose from so you get the speed, data and price point that fits your family’s needs.

Get installed – typically within 3 – 10 days, depending on location anywhere in Guyana .A professional technician will come to your home or business and install your satellite dish, installation typically takes just 1-2 hours. The technician will work with you to find the best location for your equipment.

Connect your devices – once the technician sets up your equipment, including your modem, they’ll make sure you can connect your devices and start enjoying your internet service.

The WANSat team is available to help you choose the best plan for you and your family, or your business through our telephone number: +592-225-8885 or WhatsApp: +592-706-2669 or via email at info@wansat.co.gy

WANSat Internet is available anywhere in Guyana, including remote and rural areas where other internet companies offer slower service, or no service at all.

WANSat Internet is best for people who have trouble getting fast internet because they live in remote or rural areas where cable or fiber companies don’t go.  It’s great for essential, everyday online activities like shopping, banking, education, and staying in touch with family.

You should get WANSat Internet because:

It’s fast: our minimum download speed of 20 megabits per second (Mbps) is more than ten times faster than a typical digital subscriber line (DSL) and in some cases even faster than 4G/Long Term Evolution (LTE) mobile service.

It’s a great value: you get more data for your money. Your monthly internet service charge won’t go up for at least two years — guaranteed. Plus, there are never any automatic overage fees on our Internet service.

It’s simple: installation typically takes just 1-2 hours. Once you’re connected, managing your account is easy with our My WANSat online portal. You’ll learn more about connecting to your online account once you’re signed up for service.

WANSat will replace any defective equipment that malfunctions due to no fault of the customer